Health and safety

Know Calsa’s limits and find support when tracking feels difficult.

Counting food is making me anxious. What can I do?You can stop tracking and take a break. Your existing diary stays. You do not need to catch up or make up for missed days. Open Get support for help appropriate to your…
Is Calsa a medical app?Calsa is a general wellbeing and food-tracking service. It is not a medical device, a diagnostic service or a treatment for a health condition. Its suggested goals are…
Why can I not save the calorie goal or pace I entered?Calsa keeps every calorie goal at or above its lower limit and restricts weight-loss pace and goal weight. A value below the calorie limit is saved at the limit with an…
How do I set foods I avoid, allergies or nutrients to watch?Open You → Food and limits. Choose allergies under I'm allergic to, foods you skip under I don't eat, and nutrients or ingredients under Keep an eye on. Something else…
Can Calsa confirm that a meal is safe for my allergy?No. Calsa can warn about an allergen known from ingredients on file, but a missing warning does not mean a food is allergen-free. A photo cannot reliably reveal hidden…

Didn't find your answer?

It answers questions about the app straight from this Help Center, and they don't use your messages.

Email [email protected]. We reply within 24 hours.