My export email is missing or the download link no longer works. What now?

An export download link is available for seven days. Requesting a new export replaces the previous link, so use the newest export email. Open You → Privacy and data → Export everything to request another if yours expired. If you have already used the download link, request a new export. Opening the email alone does not use the link.

If the email is missing, check the account's email address, including any Apple relay address, and spam folder. Optional-email unsubscribe should not block an export message. Contact support if it still does not arrive or the newest link fails. Do not forward the private download link or archive in an ordinary support request.